Global Services Team

Global Services Team

Facilitating the treatment journey for international patients and families for over two decades, the Global Services team at Children’s National Medical Center has been privileged to welcome thousands of patients and families seeking pediatric medical care from around the world.

Our multilingual team is ready to provide families with the highest level of dedicated support to manage medical services and all related needs, at every step of the treatment journey.

Clinical Care Team

Our team has shared roles in following patients throughout their care:

  • Medical Director. The Global Services Medical Director oversees all aspects of medical care for our international patients. The Medical Director works closely with other members of the Global Services team to coordinate care with the primary medical team, referring physicians, and patients and families to ensure the best possible care at Children’s National.
  • Nurse practitioners. Our nurse practitioners are vital members of the international patient care team, serving as your child’s primary care providers. In collaboration with our specialists, a nurse practitioner oversees all aspects of your child’s treatment to provide comprehensive and continuous medical care throughout their treatment, as well as during the transition back to your home country.
  • Nurse navigators. The Global Services nurse navigators are experienced nurses who oversee the coordination of your child’s medical care – decreasing anxiety, increasing your child’s satisfaction and improving communication among members of your child’s care team. A nurse navigator is instrumental in partnering with the patient care coordinators to streamline your child’s care from the hospital setting to your home.
  • Patient care coordinators. The Global Services patient care coordinators are multilingual staff members who work directly with patients and families on all services needed prior to arrival, during treatment and upon discharge. Our coordinators work closely with our clinical team to facilitate all aspects of your child’s care. This includes coordinating hospital admissions, outpatient appointments and procedures, as well as facilitating communication with your child’s sponsor. Patient care coordinators are certified to provide interpretation services for our patients and families. He or she will serve as your personal guide to the hospital and will work closely with you to ensure that your child and family receive the best possible service and care at Children’s National.
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Meet Our Team

Leadership

  • Gerard Martin, M.D.

    Gerard Martin, Medical DirectorMedical Director, Global Services
    Languages spoken:
    English

    Gerard Martin, M.D., F.A.A.P., F.A.C.C., F.A.H.A., is a cardiologist and the Medical Director of Global Services. He has been in practice at Children’s National since 1986. Dr. Martin was promoted to Professor of Pediatrics with Tenure at George Washington University School of Medicine in 1995 and served as the Chief of Cardiology from 1997 to 2009 and Senior Vice President for the Center for Heart, Lung and Kidney Disease from 1999 to 2015. He founded the Children’s National Heart Institute in 2004, and was named the C. Richard Beyda Professor of Cardiology in 2007.

    Dr. Martin was educated at Syracuse University and the State University of New York, Upstate School of Medicine. After a residency at Brown University and the Rhode Island Hospital, he received his training in pediatric cardiology at the Cardiovascular Research Institute at the University of California, San Francisco. He has published over 140 peer reviewed manuscripts, book chapters and invited publications and has presented abstracts at over 125 meetings. Dr. Martin is an invited lecturer who has traveled to over 200 meetings, hospitals and universities within the U.S., as well as around the world.

    Additionally, Dr. Martin is an advocate for congenital heart disease efforts nationally and internationally. He played integral roles in the development of CCHD Screening and the Sub-Board of Adult Congenital Heart Disease in the U.S. Dr. Martin has also served as a volunteer on medical missions to developing countries, and as a consultant within the U.S., South America, Asia and the Middle East.

    Dr. Martin is board-certified in pediatric cardiology, a fellow of the American Academy of Pediatrics and the American College of Cardiology, and a member of the Society for Pediatric Research and the American Board of Pediatrics. He has served or is currently serving on the Sub-Board of Pediatric Cardiology, American Board of Pediatrics; the Chairman of the Section Adult Congenital and Pediatric Cardiology, American College of Cardiology; a member of the American Board of Internal Medicine, Sub-Board of Adult Congenital Heart Disease; and the Board of Trustees, American College of Cardiology.

     
  • Michael Lotke, M.D.

    Michael LotkeAssociate Medical Director, Global Services
    Languages spoken:
    English, American Sign Language and French

    Dr. Michael Lotke is the Assistant Director of Global Services. He completed his undergraduate training at Oberlin College in 1985 with a B.A. in Cultural Anthropology, focusing most of his attention on the deaf community. He graduated from the University of Pennsylvania School of Medicine in 1990, and completed a pediatric residency at Children’s Hospital of Philadelphia in 1993. After completing his residency, he performed two years of research training through the Robert Wood Johnson Clinical Scholars Program at Stanford University. During training and his early career, he had opportunities to practice medicine for several months in Pakistan, Bhutan and Vietnam.

    He worked at Mount Sinai Hospital in Chicago from 1997 to 2012. Among other job responsibilities, he was the director of the Pediatric Residency Program for over 10 years. He also worked closely with Interpreter Services to improve language services provided to patients at the hospital. Additionally, he was part of the team creating a comprehensive program for inpatient and outpatient care for deaf patients and their families, which was offered nationally to sign language interpreters.

    In 2012, Dr. Lotke moved to Washington, D.C., to work at Children’s National, where he is part of an expanding inpatient consultation service caring for children with complex medical needs. His work in this area led him to form a close relationship with Global Services, as many international patients have complex care needs. Dr. Lotke is now a member of the Global Services leadership team and is the division’s Assistant Director.

     
  • Warren Whitehead

    Warren WhiteheadVice President
    Languages spoken:
    English and Spanish
     
  • Jamie Cinotti, RN, BSN, CPEN

    Jamie CinottiClinical Program Manager
    Languages spoken:
    English
     
  • Hania Oweis, MBA

    Manager, Global Business Affairs
    Languages spoken:
    Arabic and English

Global Services Team

  • Clinical Care Staff

    Kathleen CumminsKathleen Cummins, CPNP
    Nurse Practitioner
    Languages spoken:
    English 







    Emily Barnett, BSN, RN, CPN, CCRN
    Nurse Navigator

  • Interpreter

    Nessrin GuindyNessrin Guindy 
    Sr. Interpreter

    Languages spoken:
     Arabic and English

  • Patient Care Coordinators

    Iman RomodanIman Romodan
    Lead Patient Care Coordinator
    Languages spoken:
    English, Arabic, Tagalog, Tigrinya and Amharic 

     

    Hannah BakheitHannah Bakheit
    Patient Care Coordinator II
    Languages spoken:
    Arabic and English

     

    Tarek KallassyTarek Kallassy
    Patient Care Coordinator II
    Languages spoken:
    Arabic, English and French

     

    Lubaba DahabLubaba Dahab, M.D.
    Patient Care Coordinator II
    Languages spoken:
    Arabic and English

     

    Aysar Mahmoud
    Patient Care Coordinator

    Languages spoken: Arabic and English


    Lamiah Salem SaidelyLamiah Saidely
    Patient Care Coordinator II
    Languages spoken:
    Arabic, English and German

     

    Safwa OsmanSafwa Osman, M.D.
    Patient Care Coordinator II
    Languages spoken:
    Arabic and English


  • Program Coordinator

    Danya HumeidaDanya Humeida
    Program Coordinator
    Languages spoken:
    Arabic and English
  • Business Development

    Khalid GharianiKhalid Ghariani, MHSA
    Global Business Affairs
    Languages spoken:
    Arabic and English