Quality and Safety
At Children’s National Medical Center, we aim to provide safe, quality care to all of our patients. To us, quality means ensuring that we have the culture, structure and processes necessary to fulfill our mission.
How We Measure Quality
Children’s National measures and monitors quality to ensure that our patient care is:
- Safe. We avoid injuries to patients from the care that is intended to help them
- Effective. We provide care based on scientific knowledge to all who can benefit
- Family-centered. We provide care that is respectful and responsive to family preferences, needs and values. We communicate openly with families, and actively involve them in their children’s care
- Timely. We reduce waiting and delays for our patients and families
- Efficient. We optimize the use of all equipment, supplies, ideas and energy while minimizing waste
- Equitable. We provide care that does not vary in quality based upon gender, ethnicity or family income
Initiatives to Improve Quality
At Children’s National, we have implemented several programs that focus on continuously improving our quality and safety:
External Quality Measures
We make safety and quality an integral part of our approach to caring for children, and maintain the highest standards. We understand, though, that parents may want to know more and consider all options as they decide on care for their child.
We encourage you to review and compare reports on quality by the following organizations as part of your decision-making process.
National Committee for Quality Assurance
Joint CommissionThe Joint Commission accredits and certifies more than 15,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. The Joint Commission produces Quality Check, a comprehensive guide to health care organizations in the United States.
U.S. News & World Report